Free Shipping on orders over $99 in USA
We do our best to provide you the fast shipping experience possible. Each board is hand assembled and shipped from San Diego, California. Once you place an order, please allow 1-3 business days for your order to be assembled and processed. If your order is over $99, you are eligible for free shipping. Free shipping service is provided by UPS Ground which can take 1-5 business days depending on where you live. If you need your order delivered faster, we do offer faster shipping services during checkout. A tracking number will be provided to you via email, where you can then follow your package straight to your door. Changes to your order can not be accepted once your order has been shipped.
We can ship to virtually any address in the world. A flat rate of $70 will be applied to all international orders. USPS Priority Internation is the most reliable and affordable mailing service that we use for international shipping.
You may return items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. A return label will be emailed to you, where you can then print and place on the box for return. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need assistance with your order, please contact us here and we will be more than happy to help!